Terms & Conditions
Love Potion Packaging


(Last updated: 1.7.2013)
Introduction:
(1) Love Potion and www.lovepotion.si are trading names/website of the company Damjan Dobranic s.p. We are registered in the EU member state Slovenia under number 6209734000. Our registered office is at Studeno 66, 6230 Postojna, Slovenia. Our VAT number is SI29148383.
(2) The purchase of products from HYPERLINK www.lovepotion.si is governed by these terms and conditions. Please read them before using the site. By accessing the site, you agree to be bound by these terms and conditions.
(3) We may change these terms and conditions at any time. Please check them carefully as they will apply to any new purchases made after the effective date shown above.
(4) These Terms and Conditions shall be governed by and construed in accordance with the laws of Slovenia (and EU regulations) and any disputes will be decided only by the Slovene courts.
Prices, Order and Payment
(1) Your order is an offer to buy from us. Please check your order very carefully to ensure all data is correct.
(2) The prices payable for the products that you order are clearly set out in the web site.
(3) Prices are subject to alteration without prior notice. Price amendments will only be made prior to contract.
(4) All prices are expressed inclusive of any VAT payable unless otherwise stated.
(5) Payment is in advance by the means stated on our website. We will only process payments if we obtain authorisation from our payment partner. If we do not receive full payment in cleared funds within 7 days of your order, then we are entitled to cancel this contract.
(6) We accept payment from the major credit and debit cards through a reliable verified partner that offers secure online payments.
(7) Description and price of the goods.  We make every effort to ensure that prices and descriptions of goods shown on our website are accurate at the time you place your order. The price of the goods will be as shown on the checkout page of our website when you placed your order.  We will charge you this amount.  You must also pay a delivery charge for the goods as indicated on our website at the checkout page.  
(8) In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order, we are not required to sell the goods to you at the price shown. We always try and ensure that the prices of goods shown on our website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.
(9) We are advised that no additional duty or tax will be charged on goods bought duty and tax paid in another EC country. However for Alcohol Products they must be for personal use and in limited quantities. We therefore advise you limit your purchase of Alcohol products to 1 or 2 bottles only. We take no responsibility if an issue arises and additional duty in the destination country is applied and we make no representation concerning the legal rights of anyone to ship or import alcohol into any member state. The customer is solely responsible for shipment of the alcohol and by placing an order is authorizing Love Potion (Company) to act on their behalf to engage a common carrier to deliver the order to the selected destination.
Age restriction
(1) We won't sell product to anyone who isn't 18 years old or over. By placing an order you confirm that you are at least 18 years old.
(2) If you stated a delivery adress of the recipient of the gift in the order you also confirm that the recipient is over 18 years old.
Availability
(1) Orders are subject to the availability of stocks. If the product is not available we will contact you to offer the following options:
a. A delay until the product becomes available.
b. Cancellation of the entire order and a full refund.
(2) If we cannot contact you we reserve the right to provide the product when available at no extra charge. It is very important that you give us your correct contact details during the order process. Delivery
(1) We will only arrange for delivery once we have received full payment in cleared funds. Delivery will be to the address which you specify when ordering.
(2) We deliver to business and private addresses in most EU countries. We cannot deliver to PO boxes or BFPO addresses.
(3) We will do our best to arrange delivery within the time specified on our website or, if none, a reasonable period. We are not liable for late delivery to the extent that this is due to circumstances beyond our reasonable control.
(4) We reserve the right to refuse delivery if we think that the recipient may be under 18. Where delivery requires a signature on receipt, the docket must be signed only by a person who is 18 or over.
(5) An extra delivery charge may become payable if no-one is present to accept delivery and either you haven’t provided alternative delivery instructions or else you don’t make reasonable efforts to collect the item from a holding depot.
(6) Delivery may also be subject to the delivery conditions stated separately on our website.
(7) Risk of damage or loss to the goods passes to you on delivery or if you wrongfully refuse delivery when delivery is attempted.
6. Cancellation
(1) You may cancel your order at any time until seven days after the goods are received, but you will be liable for the initial delivery cost. You will be responsible for returning the products to us at your own cost.
(2) The goods must arrive back at our adress unopened and undamaged. You can cancel your order by emailing our Customer Services on info@lovepotion.si or in writing to Damjan Dobranic s.p., Studeno 66, 6230 Postojna, Slovenia.
(3) We shall reimburse the price of the product within 30 days from the date you notify us of the cancellation.
7. Returns
(1) We will provide a full refund or replacement of any products that are faulty.
(2) We must be notified of damaged or faulty products within 3 working days of receipt. We may require the faulty products to be returned to us. We will arrange this as necessary.
(3) On the rare occasion where the products delivered are different to those ordered we must be informed of this within 3 working days of receipt. We will arrange a collection of these products as necessary, once we have investigated the dispatch records for your order.
8. Claims for Breakages
(1) Upon receipt of your order, the order should be carefully inspected to make sure that it is intact and in full.
(2) The courier must be informed of breakages or shortages at the time of delivery. We will not accept any claims for breakages or shortages unless they are stated on the couriers documentation.
(3) We must have confirmation of these breakages or shortages within 3 working days of delivery.
9. Intellectual Property Rights
(1) You agree and acknowledge that we own or are licensed to use all copyright, database rights, trade marks and other intellectual property rights in and to all parts of this web site, and to the brand Love Potion.
(2) You are entitled to use our web site in accordance with these Terms and Conditions only. You must obtain our prior written consent before you use our web site or any part of it in any other manner.
(3) All persons, individual and corporate, are prohibited from providing hypertext or other links to the lovepotion.si web site, other than to our home page, from their own web site or from a third party's web site, without our prior written consent.
10. Complaints
(1) In the unlikely event that you do wish to complain please contact our customer services team by email at info@lovepotion.si or call +386 41 333 266. We will try to resolve your complaint immediately. We aim to resolve all complaints to our customers’ satisfaction within five working days of the initial contact.
11. Data Protection
(1) Our policy is that we will not pass on any customer details we collect to any third party without your permission.
12. Description
(1) The descriptions and pictures on the website are a guide to the style and look of our products. We try to make them as accurate as possible but cannot be held responsible for minor differences.

13. Liability
(1) To the extent allowed by the law, Damjan Dobranic s.p. shall not be liable for direct, indirect or consequential loss or damage arising out of the services or products sold from or referred to on this site in the following circumstances:
For losses that were not foreseeable to both parties when the contract was made
For losses that were not caused by any breach on the part of Damjan Dobranic s.p. or their suppliers
For business losses and/or losses to non-consumers.

 


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The finest fortified wine
in a beautiful hand-blown crystalline bottle.

Express your feelings to your love ones with Love Potion

Product of Slovenia. | Europe.

Love Potion Logo
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